WICHITA, Kan. — February 10, 2026 — Freddy’s Frozen Custard & Steakburgers has announced the appointment of Todd Paladini as its first-ever Chief Information Officer (CIO). This newly created executive role underscores the brand’s commitment to technology-driven scalability and enhanced guest experiences.
A Strategic Role for a Growing Brand
The introduction of the CIO position marks a pivotal moment in Freddy’s evolution as a fast-casual leader. With over 580 locations across 36 states, Freddy’s continues to expand its footprint across North America. Paladini’s appointment reflects the brand’s focus on leveraging technology to support franchisees, streamline operations, and deliver the fast, friendly service Freddy’s is known for.
“Todd’s deep experience leading technology for high-growth, multi-unit brands both domestically and internationally makes him the right leader to build this new function and help us scale with intention,” said Chris Dull, President and CEO of Freddy’s.
Todd Paladini’s Global IT Leadership
Paladini brings more than two decades of international IT leadership experience, having served in senior roles at Cafe Rio Mexican Grill and Cinemark. His work across Central and South America has shaped a global perspective on operational excellence, change management, and innovation.
“I’m thankful to Chris Dull and the entire executive leadership team for their trust and support,” said Paladini. “Freddy’s has built a reputation for exceptional food and genuine hospitality, and I’m thrilled to contribute to that experience for all our FredHeads across the U.S. and Canada.”
Driving Technology-First Growth
As CIO, Paladini will lead Freddy’s enterprise technology strategy, partnering with executive leadership, franchisees, and private equity sponsors to align systems and processes with the brand’s growth goals. His focus will include:
- Optimizing decision-making through data and digital tools
- Enhancing operational efficiency across locations
- Supporting franchise scalability with robust IT infrastructure
- Ensuring seamless guest and team member experiences
About Freddy’s Frozen Custard & Steakburgers
Founded in Wichita, Kansas, in 2002, Freddy’s is a fast-casual franchise known for its cooked-to-order steakburgers, shoestring fries, and freshly churned frozen custard. The brand operates under “The Freddy’s Way,” emphasizing genuine hospitality and premium ingredients. Freddy’s has earned national recognition, including:
- No. 23 on Fast Casual’s Top 100 Movers + Shakers
- No. 85 on Entrepreneur’s Franchise 500
- No. 36 on Yelp’s 50 Most Loved Brands
Freddy’s is actively seeking single and multi-unit franchisees. For more information, visit freddysfranchising.com.
See More: Freddy’s Dairy-Free Menu Guide