Nestled in the heart of Dubuque, Iowa, Freddy’s Frozen Custard & Steakburgers has carved out a reputation as more than just a fast-casual restaurant—it’s a local favorite that blends nostalgic Americana with modern-day hospitality. Whether you’re craving a juicy steakburger, a crispy chicken sandwich, or a creamy frozen custard treat, Freddy’s delivers a dining experience that’s both satisfying and memorable.
🍔 A Taste of Tradition
Freddy’s is known nationwide for its signature steakburgers, which are cooked-to-order and served with a variety of toppings. In Dubuque, the menu stays true to the brand’s roots while offering regional flair. Popular choices include:
Bacon & Cheese Double Steakburger Combo: A hearty favorite with crispy bacon and melted cheese.
Freddy’s Original Double: A classic smash-patty burger with pickles, onions, mustard, and cheese.
Crispy Chicken Sandwich: Lightly breaded and fried to perfection.
Shoestring Fries: Thin, crispy, and seasoned—ideal for dipping in Freddy’s signature fry sauce.
The steakburgers are made from premium beef and smashed thin on a hot grill, creating crispy edges and a juicy center. It’s a technique that pays homage to old-school diners while delivering consistent quality.
🍦 Frozen Custard: The Sweet Star
No visit to Freddy’s is complete without indulging in their frozen custard, a richer, creamier alternative to traditional ice cream. Churned fresh throughout the day, the custard is the base for a variety of sundaes, concretes, and shakes.
Fan favorites include:
Dirt ‘n Worms Sundae: A playful mix of chocolate custard, crushed Oreos, and gummy worms.
Turtle Sundae: Vanilla custard topped with hot fudge, caramel, and pecans.
Peanut Butter Cup & Caramel Shake: A decadent blend that’s perfect for sharing—or not.
The custard’s velvety texture and deep flavor make it a standout, especially for families looking to treat their kids or couples on a casual date night.
🏠 Atmosphere & Experience
Freddy’s Dubuque location at 2589 NW Arterial is designed to be clean, welcoming, and family-friendly. The interior features retro-inspired décor, red-and-white color schemes, and plenty of seating. Kids are offered coloring pages and crayons, and the staff are known for their patience and friendliness.
Customer reviews consistently highlight:
Fast, friendly service: Orders are accurate and delivered quickly.
Cleanliness: The restaurant is well-maintained, even during busy hours.
Kid-friendly vibe: Staff go out of their way to accommodate families.
Whether dining in or grabbing takeout, the experience is smooth and enjoyable. The drive-thru is efficient, and online ordering is available through platforms like Uber Eats and DoorDash2.
📊 Community Feedback
Freddy’s Dubuque has earned strong ratings across multiple platforms:
| Platform | Rating | Highlights |
| 4.4 | Great food, fast service | |
| 4.1 | Friendly staff, clean environment | |
| Tripadvisor | 3.9 | Mixed reviews, but custard and burgers praised |
| Restaurantji | 4.3 | High marks for food and atmosphere |
While most reviews are glowing, some customers have noted areas for improvement—such as overly salty fries or limited gluten-free options. However, the overall consensus is positive, with many calling it a “great alternative to Culver’s” and praising the consistency of the food3.
🧾 Menu Highlights
Here’s a snapshot of what you’ll find on Freddy’s Dubuque menu:
Steakburgers: Single, double, or triple patties with customizable toppings.
Hot Dogs: Including the Chicago-style dog served on Texas toast.
Chicken Tenders & Sandwiches: Crispy and flavorful.
Sides: Cheese curds, onion rings, shoestring fries.
Custard Treats: Sundaes, concretes, shakes, root beer floats.
Vegetarian options and lettuce wrap burgers are available for those with dietary restrictions4.
🕒 Hours & Accessibility
Freddy’s Dubuque is open daily, with extended hours on weekends:
Monday–Thursday: 10:30 AM – 10:00 PM
Friday–Saturday: 10:30 AM – 11:00 PM
Sunday: 10:30 AM – 10:00 PM
The location is wheelchair accessible, offers curbside pickup, and accepts mobile payments like Apple Pay and Google Pay.
🌟 What Sets Freddy’s Apart?
Freddy’s isn’t just another burger joint—it’s a brand built on hospitality, quality, and nostalgia. In Dubuque, this ethos is alive and well. The staff are trained to prioritize customer satisfaction, and the food is crafted with care.
What makes Freddy’s stand out:
Smash-style steakburgers with crispy edges.
Freshly churned frozen custard made daily.
Family-friendly atmosphere with thoughtful touches.
Consistent quality across dine-in, takeout, and delivery.
🛣️ Location & Nearby Attractions
Located near the Dubuque Soccer Complex and Kennedy Mall, Freddy’s is a convenient stop for locals and tourists alike. Whether you’re shopping, heading to a game, or exploring the city, it’s an easy place to grab a bite.
Nearby attractions include:
Dubuque Arboretum & Botanical Gardens
Eagle Point Park
University of Dubuque
It’s also close to other eateries, but Freddy’s Dubuque holds its own with a unique blend of comfort food and sweet treats.
See More: Freddy’s North Brunswick